PRODUCT & FIT
What fabric weight are the hoodies?
Our hoodies are made with 500 GSM heavyweight fabric for a substantial feel. GSM refers to the fabric weight in grams per square meter.
Which sizes are available?
Our hoodies are offered in S, M, L, and XL. Availability depends on the selected design and color. For help choosing a size, contact us before ordering.
Are the designs embroidered or printed?
Our hoodies feature embroidered details. Sleeve graphics are printed on designs that include them. Check the individual product description for the details of your chosen hoodie.
How do I see my chosen color?
Select a color on the product page to display its assigned product image. You can browse the gallery for additional views and details.
How should I care for my hoodie?
Follow the care instructions on the garment label. Contact us if you need help with care instructions for a specific design.
SHIPPING
Where do you ship from?
We ship from the United States to Mexico, Canada, and Colombia.
What are the shipping costs and delivery times?
Shipping costs and delivery estimates depend on the destination, package, and shipping service. Contact us through our Contact page for shipping information before placing your order.
RETURNS & EXCHANGES
Can I request a return or exchange?
Yes. Contact us within 7 days of delivery with your order number. Please contact us before sending an item back so we can provide the next steps.
CONTACT
How can I reach VCLOT?
Use the Contact page for product questions, sizing help, shipping inquiries, or support with your order.